When playing Crypto Diver (CryptoDiver), various issues can occur, such as app malfunctions or points not being reflected. This article summarizes common troubleshooting cases and their solutions, along with how to contact official support.
If points are not added despite performing diving or analysis, there might be a communication error or a delay.
Solution: First, restart the app and check again after some time. If points still aren’t reflected, you’ll need to contact support.
The app may stop functioning correctly after prolonged use.
Solution: Try clearing the cache or reinstalling the app. If it continues to freeze, restarting your device or reinstalling the app may also be effective.
There have been reports of ads not displaying, preventing users from receiving rewards.
Solution: Checking your internet connection or restarting the app may resolve the issue. If it still doesn’t work, contact support.
If the issue persists, using the official inquiry form is the most reliable method.
When contacting, including the following information will help ensure a smoother response:
*While many users play with emulators, their operation is not guaranteed, so issues related to emulators may not be supported.
If you encounter an issue with Crypto Diver, first remain calm and try restarting the app or checking your internet connection. If the problem still isn’t resolved, we recommend contacting official support. By addressing the issue promptly, you can restore your comfortable CryptoDiver experience.
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